Black Friday Price Match Guarantee

An an effort to ease concerns about purchasing early this holiday season, Pro-Form has created a Black Friday Price Match Guarantee.

DETAILS AND FREQUENTLY ASKED QUESTIONS:

What is the "Black Friday Price Guarantee"?
If you purchase any product from proformfitness.co.uk between the dates of 1st November 2023 and 30th November 2023 and the same product is subsequently listed at a lower price on proformfitness.co.uk at anytime from the date of purchase until 11:59pm on Sunday 30th November 2023 you may be eligible for a refund equal to the difference between your purchase price and the lowest marked price.

What products are eligible for the Black Friday Price Match Guarantee?
All products purchased on proformfitness.co.uk between the dates of November 1st, 2023 and November 30th, 2023 are eligible for inclusion in the Black Friday Price Match Guarantee.

Are Pro-Form products offered through other retailers, whether online or in store, eligible for the Black Friday Price Match Guarantee?
No. Only products purchased on proformfitness.co.uk are eligible.

If other retailers, whether online or in store, offer the same product I purchased at proformfitness.co.uk at a lower price, can I receive a refund for the price difference in accordance with the Black Friday Price Match Guarantee
No. Only products and prices listed on proformfitness.co.uk can be used as reference for the Black Friday Price Match Guarantee.

How will I receive my refund?
In order to receive the refund, you must contact Pro-Form via Email. Please use the contact form here.

How long will it take for the refund to be processed?
Refunds will be processed no later than December 31st 2023 if purchased using a Debit Card, or Credit Card. If you financed your purchase using V12 Finance or Klarna, the balance will be adjusted and the monthly payments reduced.

How will my refund be received?
Credit and debit card purchases will be reimbursed on the card used at time of purchase. If you financed your purchase through V12 finance or Klarna, refunds will be credited to the outstanding balance which may result in a reduced monthly payment..